CompanyTrack

Terms of Service

Last updated: 7 September 2026

Please read these terms and conditions carefully before using CompanyTrack.

1. Definitions

  • "CompanyTrack" means the website and any applications, software, or services we make available through it, including on mobile devices, our API, and our MCP server.
  • "Services" means the online services we provide on CompanyTrack for information about companies, directors, shareholders, and related business intelligence data.
  • "Terms" means these Terms of Service, our Privacy Policy, and any amendments or additional terms and policies we introduce from time to time.
  • "We", "us", or "our" refers to Team Dimensions Ltd, trading as CompanyTrack, a company registered in England and Wales (company number 08348964), with registered address at 128 City Road, London, EC1V 2NX.
  • "You" or "your" refers to you, the individual accessing or using CompanyTrack, and any entity or organisation on whose behalf you are acting.
  • "Consumer" means an individual using CompanyTrack wholly or mainly outside their trade, business, craft, or profession.

2. Introduction

We provide Services through CompanyTrack for the purposes of delivering data and information about public and private companies, directors, shareholders, and industries in the United Kingdom. We supplement publicly available data (including Companies House data) with our own data and analysis to help you understand the size, performance, and background of companies in the United Kingdom.

Our Services contain public sector information from Companies House, licensed under the Open Government Licence v3.0. Crown copyright applies to that source material.

By accessing or using CompanyTrack, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use CompanyTrack.

3. Accounts and Security

To access certain features of CompanyTrack, you may need to create an account. When you create an account, you agree to:

  • Provide accurate and complete information during registration.
  • Keep your login credentials confidential and not share them with any third party.
  • Notify us immediately if you become aware of any unauthorised use of your account.
  • Accept responsibility for all activity that occurs under your account.

Some plans include more than one seat, and some allow additional seats to be purchased. A seat is a named individual with their own account and login. You may add, remove, and reassign seats within your plan's limit, but a single seat must not be shared between people or used by more than one person at a time, and credentials must not be passed around in place of buying a seat. If you buy seats on behalf of an organisation, you confirm you have authority to accept these Terms for it, and you are responsible for the acts and omissions of everyone using a seat under your subscription.

We reserve the right to disable any account at any time if, in our reasonable opinion, you have failed to comply with any of these Terms.

4. Subscriptions and Payments

CompanyTrack operates on a freemium model. Certain features and data are available free of charge, while enhanced features require a paid subscription.

4.1 Free Access

We provide limited access to CompanyTrack without a subscription. We may change the scope of free access at any time without notice.

4.2 Paid Subscriptions and Automatic Renewal

  • Paid subscriptions grant access to enhanced features and data as described at the time of purchase.
  • Subscriptions are billed in advance on a recurring basis (monthly or annually, as selected at purchase).
  • Your subscription renews automatically at the end of each billing period, and your payment method is charged for the next period, until you cancel or we terminate it. You can cancel at any time from your billing page, and cancelling is no harder than subscribing.
  • Payment is processed through our third-party payment provider, Stripe. You agree to provide valid and up-to-date payment information.
  • The price shown at checkout is the total amount you will be charged; where VAT applies to your purchase, it is included in that price.

4.3 Cancellation

You may cancel your subscription at any time. Upon cancellation, you will continue to have access to paid features until the end of your current billing period. Except as set out in Section 4.4, no refunds will be issued for partial billing periods.

4.4 Consumers: 14-Day Cancellation Right

If you are a Consumer, you have a legal right to cancel your subscription within 14 days of purchase (the "cooling-off period") under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

Because CompanyTrack is a service supplied immediately, when you subscribe you expressly request that we begin supplying the service during the cooling-off period. If you cancel within the 14 days, you will receive a refund of what you paid, less a proportionate amount for the period during which you had access before cancelling. To cancel during the cooling-off period, cancel from your billing page or email info@companytrack.com. This right does not affect your other rights under Section 4.3.

Nothing in these Terms affects your statutory rights as a Consumer.

4.5 Price Changes

We may change subscription prices from time to time. If a price change affects your current subscription, we will give you at least 30 days' notice by email before it takes effect. The new price applies from your next renewal after the notice period, and you may cancel at any time before then. If you do not cancel, your subscription will renew at the new price.

4.6 Payment Failures

If any payment fails or is declined, you remain responsible for the outstanding amount. We reserve the right to suspend or withdraw access to subscription features if fees are not paid on time.

5. Acceptable Use

When using CompanyTrack, you agree not to:

  • Use any automated system, including bots, scrapers, or crawlers, to access CompanyTrack or extract data from it, except through our documented API or MCP server using a valid API key, in accordance with Section 6.
  • Resell, redistribute, sublicense, or commercially exploit any data or content obtained from CompanyTrack, except as permitted by Section 6.3.
  • Use data obtained from CompanyTrack for unsolicited direct marketing or spam.
  • Attempt to gain unauthorised access to CompanyTrack, its servers, or any connected systems or databases.
  • Introduce any viruses, trojans, worms, or other malicious software.
  • Use CompanyTrack in any way that breaches any applicable local, national, or international law or regulation.
  • Interfere with or disrupt the operation of CompanyTrack or the servers or networks connected to it.
  • Reverse-engineer, decompile, or disassemble any part of CompanyTrack.

We reserve the right to suspend or terminate your access if you breach this acceptable use policy.

6. API and MCP Terms

If you use our API or MCP server, the following additional terms apply:

6.1 API Keys

  • API keys are issued to you personally or to your organisation and must be kept confidential. You are responsible for all usage under your keys.
  • If you believe a key has been compromised, revoke it from your account and generate a new one, and notify us if you need help.
  • We may suspend or revoke keys that are abused, shared publicly, or used in breach of these Terms.

6.2 Usage Limits

API and MCP access is metered by credits and subject to the rate limits of your plan. We may apply reasonable technical limits to protect the stability of the Services. We do not guarantee any particular availability or response time for the API unless separately agreed in writing.

6.3 Use of API Output

  • You may use data retrieved through the API within your own applications, analyses, and business processes, including commercial ones.
  • You may not use the API to build or populate a competing company-data register, republish the dataset wholesale, or systematically redistribute the data as a standalone product.
  • You may cache API responses for performance, but you must refresh or delete cached personal data within 30 days, and you must remove personal data that no longer appears in our responses (for example, because it has been suppressed on the public register) when you refresh.
  • Your use of any personal data in API output is subject to Section 12 (Data Protection and Privacy).

7. User Content

CompanyTrack may allow you to save searches, create watchlists, add notes, and store other user-generated content. You retain ownership of any content you create. By storing content on CompanyTrack, you grant us a limited licence to host and display that content to you as part of providing the Services.

You are solely responsible for any content you create or store on CompanyTrack. You must not upload content that is unlawful, defamatory, or infringes the rights of any third party.

We reserve the right to remove any user content that, in our opinion, does not comply with these Terms.

8. Intellectual Property

All intellectual property rights in CompanyTrack and the content we provide (including but not limited to text, data, graphics, logos, software, and design) are owned by us or our licensors. Register data sourced from Companies House is Crown copyright, reused under the Open Government Licence v3.0.

8.1 Database Rights

CompanyTrack is a database, and Team Dimensions Ltd is its maker and the owner of the database right subsisting in it under the Copyright and Rights in Databases Regulations 1997. That right arises from our substantial investment in obtaining, verifying and presenting the contents — the collection, cleaning, matching, linking, enrichment and continuous updating that turn the source records into this database.

The database right is separate from copyright, and separate from the position in the underlying source data. Companies House data is Crown copyright and is available to anyone under the Open Government Licence v3.0; nothing in that licence gives you any right in our database, which is our own work and is not licensed to you except as set out in these Terms.

Accordingly, and except as expressly permitted by Section 6.3, you may not extract or re-utilise the whole or a substantial part of the contents of CompanyTrack, evaluated qualitatively or quantitatively, in any form and by any means. The repeated and systematic extraction or re-utilisation of insubstantial parts of the contents is likewise prohibited, and may itself amount to the extraction or re-utilisation of a substantial part.

This applies however the data is obtained, including by scraping, crawling, automated collection, manual copying at scale, or through any account or API key. It applies whether or not you hold an account with us, and it is in addition to the restrictions in Section 5 and Section 6.3.

8.2 Licence to You

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use CompanyTrack and the Services for your own internal business or personal use. You may not:

  • Copy, reproduce, or redistribute any content from CompanyTrack without our prior written consent, except as permitted by Section 6.3.
  • Modify, adapt, or create derivative works based on any content from CompanyTrack, other than analyses and reports produced for your own internal business or personal use.
  • Use our trademarks, logos, or branding without our prior written consent.
  • Extract or re-utilise the contents of the database in breach of Section 8.1.

9. Disclaimer — Do Not Rely on Content

All content provided on CompanyTrack, including but not limited to company data, financial information, scores, ratings, and AI-generated analysis, is provided for general information purposes only.

We obtain content from a number of third-party sources. We do not guarantee that any content is accurate, complete, reliable, or up to date.

Content on CompanyTrack does not constitute professional, financial, legal, or investment advice, and CompanyTrack is not a credit reference agency. You should carry out your own independent enquiries and seek professional advice before making any business or investment decisions based on information found on CompanyTrack.

Any AI-generated analysis or insights provided on CompanyTrack are produced by automated systems and may contain errors. Such content should not be relied upon as a substitute for professional judgement.

10. Limitation of Liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be lawfully excluded or limited.

10.1 Business Users

If you use CompanyTrack for business purposes:

  • We exclude all implied conditions, warranties, representations, or other terms that may apply to CompanyTrack or any content on it.
  • We will not be liable for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with your use of, or inability to use, CompanyTrack or any content on it.
  • In particular, we will not be liable for loss of profits, sales, business or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill, or reputation; or any indirect or consequential loss or damage.
  • Our total aggregate liability for any valid claim shall not exceed the total subscription fees you have paid to us in the 12 months preceding the claim.

10.2 Consumer Users

If you use CompanyTrack for private, non-commercial purposes, we have no liability for any loss of profit, loss of business, business interruption, or loss of business opportunity. If CompanyTrack damages your device or digital content due to our failure to use reasonable care and skill, we will repair the damage or compensate you, provided you have followed any advice we have given regarding updates and meet minimum system requirements. Nothing in this section affects your statutory rights.

11. Indemnity (Business Users)

If you use CompanyTrack in the course of a business, you agree to indemnify us against any claims, losses, and costs (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Services or of data obtained through them, or your breach of applicable law — including data protection law in respect of personal data you obtain through CompanyTrack.

12. Data Protection and Privacy

Our Privacy Policy sets out how we collect, use, and protect your personal data, and how we handle the public register data we publish. By using CompanyTrack, you acknowledge our Privacy Policy.

You are responsible for ensuring that your use of any personal data obtained through CompanyTrack complies with all applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

You must have a lawful basis for processing any personal data you access through CompanyTrack and must not use such data in any manner that would breach data protection laws.

13. Third-Party Links

CompanyTrack may contain links to third-party websites or resources. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

14. Changes to These Terms

We may amend these Terms from time to time. The updated Terms will be posted on CompanyTrack with a revised "Last updated" date, and where a change materially affects your rights we will give you reasonable advance notice by email or through a notice on CompanyTrack. Your continued use of CompanyTrack after any changes constitutes acceptance of the updated Terms. If you do not agree to a change, you may cancel your subscription before it takes effect.

15. Changes to CompanyTrack

We may update, change, or discontinue any part of CompanyTrack at any time to reflect changes to our Services, user needs, or business priorities. We do not guarantee that CompanyTrack, or any content on it, will always be available or uninterrupted.

16. Suspension and Termination

We may suspend or terminate your access to CompanyTrack at any time if:

  • You breach any of these Terms.
  • We are required to do so by law.
  • We decide to discontinue CompanyTrack or any part of it.

Upon termination, your right to use CompanyTrack will cease immediately. Termination does not affect any rights or obligations that have accrued prior to the date of termination. If we terminate a paid subscription for convenience (not for your breach), we will refund the proportion of any fees you have paid for the remainder of the current billing period.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable. If modification is not possible, the provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the remaining provisions.

18. No Waiver

No failure or delay by us in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding your use of CompanyTrack, and supersede all previous agreements, understandings, and arrangements between us, whether written or oral.

20. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have jurisdiction to settle any dispute or claim arising out of or in connection with these Terms. If you are a Consumer resident in Scotland or Northern Ireland, you may also bring proceedings in your local courts, and you benefit from any mandatory provisions of the law of the part of the UK in which you live.

21. Assignment

You may not assign, transfer, or sub-contract any of your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or sub-contract any of our rights or obligations at any time without your consent, provided that the transfer will not adversely affect your rights under these Terms.

22. Contact Us

If you have any questions about these Terms, please contact us at info@companytrack.com.

Team Dimensions Ltd (trading as CompanyTrack), registered in England and Wales, company number 08348964. Registered address: 128 City Road, London, EC1V 2NX.